Refund policy

All MARO STUDIO sales are final. We do not accept returns and we do not give money back.

One exception: factory defects

If a piece arrives with a manufacturing defect, we will make it right. Once we confirm that the damage comes from the factory, we will give you a new piece or, if that piece is not available, a similar piece from our store. We never replace a piece with money.

How to report a possible defect

You have 7 days from delivery to report it. Email us at info@marostudiony.com with your order number and clear photos or other proof of the damage. We check every report to confirm the damage is a factory defect.

What is not covered

• Damage during shipping (please file a claim with the carrier).
• Damage from misuse.
• Normal wear.
• Change of mind, wrong size or wrong choice.