Returns & Refund Policy

Last updated: October 5, 2026

All MARO STUDIO sales are final. We do not accept returns and we do not give money back.

One exception: factory defects

If a piece arrives with a manufacturing defect, we will make it right. Once we confirm that the damage comes from the factory, we will give you a new piece or, if that piece is not available, a similar piece from our store. We never replace a piece with money.

How to report a possible defect

You have 7 days from delivery to report it. Email us at info@marostudiony.com with your order number and clear photos or other proof of the damage. We check every report to confirm the damage is a factory defect.

What is not covered

  • Damage during shipping (please file a claim with the carrier).
  • Damage from misuse.
  • Normal wear.
  • Change of mind, wrong size or wrong choice.

Contact Us

If you have a question about a return, refund, damaged product, defective product, incorrect order, cancellation, or other order issue, please contact us:

Maro Jewelry
17011 N Bay Rd, 404
Sunny Isles Beach, FL 33160
United States

Email: info@marostudiony.com

Related Policies

This Returns & Refund Policy should be read together with:

These policies are intended to work together and should not be interpreted as limiting any consumer rights that cannot legally be waived.