PRIVACY POLICY
Effective Date: August 25, 2026
Maro Jewelry ("Maro Jewelry," "MARO STUDIO," "we," "us," or "our") operates the website https://marostudiony.com/ and provides online retail services for jewelry and related products.
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, purchase our products, communicate with us, subscribe to our marketing communications, or otherwise interact with MARO STUDIO.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. WHO WE ARE
Maro Jewelry is an online jewelry retailer serving customers in the United States and Puerto Rico.
Maro Jewelry
17011 N Bay Rd, 404
Sunny Isles Beach, FL 33160
United States
Email: info@marostudiony.com
Our website operates online and does not represent the address above as a physical retail store open to the public.
For privacy-related questions, requests, or concerns, please contact us at:
info@marostudiony.com
2. INFORMATION WE COLLECT
Depending on how you interact with MARO STUDIO, we may collect different categories of information.
A. Information You Provide Directly
We may collect information you voluntarily provide when you:
• place an order;
• create or use a customer account, where available;
• subscribe to our email marketing;
• subscribe to SMS or other messaging communications;
• join a WhatsApp community or communication program;
• submit a form;
• request product availability or restock notifications;
• contact customer service;
• communicate with us through our website;
• submit a product review;
• participate in referral or promotional programs;
• enter a promotion or other marketing activity; or
• otherwise communicate with us.
This information may include:
• first and last name;
• email address;
• telephone number;
• billing address;
• shipping address;
• order information;
• communications you send to us;
• information submitted through forms;
• product reviews and related content;
• marketing preferences; and
• other information you voluntarily provide.
3. ORDER AND TRANSACTION INFORMATION
When you purchase products from MARO STUDIO, we may collect information necessary to process and fulfill your order, including:
• name;
• email address;
• telephone number;
• billing address;
• shipping address;
• products purchased;
• order amount;
• transaction details;
• shipping and delivery information;
• refund or return information; and
• information necessary to provide customer service.
We use this information to:
• process transactions;
• fulfill and ship orders;
• provide order confirmations and updates;
• process returns and refunds;
• communicate with you regarding your order;
• prevent fraud and unauthorized transactions;
• provide customer support; and
• comply with legal, tax, accounting, and regulatory obligations.
4. PAYMENT INFORMATION
Payments made through our website are processed through Shopify and/or applicable payment processors.
MARO STUDIO does not directly store complete credit or debit card numbers.
Payment providers may collect and process payment information necessary to authorize and complete transactions, subject to their own privacy policies and terms.
We may receive limited payment-related information necessary to confirm, administer, reconcile, or provide support for a transaction.
5. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies, pixels, tags, scripts, SDKs, server logs, and similar technologies.
Depending on your device, browser, settings, consent choices, and interactions with our website, this information may include:
• IP address;
• browser type;
• device type;
• operating system;
• referring website;
• pages viewed;
• products viewed;
• products added to cart;
• checkout activity;
• purchase activity;
• approximate geographic information derived from IP address;
• date and time of visits;
• interactions with website content;
• advertising interactions;
• campaign information;
• cookie identifiers;
• device identifiers;
• information about how you interact with our website; and
• other technical or usage information.
We use this information for purposes including:
• website operation;
• security;
• fraud prevention;
• analytics;
• performance measurement;
• improving our website;
• understanding customer behavior;
• measuring advertising campaigns;
• remarketing;
• personalized advertising;
• determining the effectiveness of marketing campaigns; and
• improving our products, services, and customer experience.
6. COOKIES AND SIMILAR TECHNOLOGIES
MARO STUDIO uses cookies and similar technologies to operate and improve our website and to support analytics, advertising, personalization, and other website functions.
These technologies may include:
• essential cookies;
• functionality cookies;
• analytics technologies;
• advertising cookies;
• pixels;
• tags;
• tracking technologies; and
• similar technologies.
We currently use Shopify's consent and customer privacy functionality, including a cookie consent banner.
Depending on your location and applicable law, you may be able to manage certain cookie and privacy preferences through the controls made available on our website or through your browser.
Please note that disabling certain cookies or technologies may affect website functionality.
7. ANALYTICS
We use analytics technologies to understand how visitors interact with our website and to improve our business.
Our current analytics infrastructure may include:
• Google Analytics 4;
• Google Tag Manager;
• Shopify analytics and reporting; and
• other analytics technologies made available through Shopify or our applications.
Analytics information may include information about website visits, pages viewed, products viewed, device information, traffic sources, and interactions with our website.
We use analytics information to understand website performance, customer behavior, traffic sources, and marketing effectiveness.
8. ADVERTISING AND RETARGETING
MARO STUDIO uses digital advertising and retargeting technologies.
Our current advertising infrastructure includes:
• Meta Pixel;
• Meta Conversions API;
• Meta Ads;
• Facebook;
• Instagram; and
• related advertising and measurement technologies.
These technologies may allow us and our advertising partners to receive or use information about interactions with our website for purposes such as:
• measuring advertising performance;
• attributing conversions;
• understanding campaign effectiveness;
• creating or improving advertising audiences;
• retargeting website visitors;
• displaying personalized advertisements;
• measuring advertisements; and
• improving advertising campaigns.
Depending on the technology, configuration, your location, and your privacy choices, certain information may be made available to advertising or analytics providers.
We do not characterize a particular processing activity as a legal "sale" or "sharing" of personal information solely because advertising technology is used. Whether an activity constitutes "sale," "sharing," "targeted advertising," or another legally defined activity depends on the applicable law and the actual configuration and use of the technology.
9. EMAIL MARKETING
If you subscribe to our marketing communications, we may use your email address to send:
• promotional offers;
• newsletters;
• product announcements;
• product recommendations;
• abandoned-cart communications;
• abandoned-checkout communications;
• back-in-stock notifications;
• customer communications;
• referral-program communications; and
• other marketing or transactional communications.
Our email marketing infrastructure may include:
• Shopify Email; and
• Sendvio.
You can unsubscribe from promotional emails at any time by using the unsubscribe mechanism included in the email or by contacting us at:
info@marostudiony.com
Unsubscribing from marketing communications does not necessarily stop transactional or service-related communications, such as order confirmations, shipping notifications, refund communications, security notices, or other communications necessary to administer your transaction or account.
10. SMS MARKETING
MARO STUDIO may use SMS marketing technologies, including YSMS, to communicate with customers who have provided appropriate consent where required.
SMS communications may include:
• promotional messages;
• product announcements;
• offers;
• abandoned-cart or abandoned-checkout communications;
• customer communications;
• order-related communications; and
• other permitted messages.
You may opt out of marketing SMS messages by following the opt-out instructions included in the messages, including responding STOP where applicable.
You may also contact us at:
info@marostudiony.com
Separate SMS Terms & Conditions may apply to our SMS program.
We will not treat consent to receive marketing SMS messages as a condition of purchasing goods or services where prohibited by applicable law.
11. WHATSAPP AND MESSAGING
MARO STUDIO may use WhatsApp and related messaging technologies, including CK WhatsApp, to communicate with customers and prospective customers.
These communications may include:
• customer support;
• abandoned-cart communications;
• promotional communications;
• product announcements;
• community communications;
• offers; and
• other permitted communications.
Your use of WhatsApp is also subject to WhatsApp's own terms and privacy practices.
You may stop receiving marketing communications through the applicable messaging platform by following the opt-out instructions provided through that service or by contacting us.
12. RESTOCK NOTIFICATIONS
MARO STUDIO may offer product restock notifications through our restock notification service.
If you request a restock notification, we may collect your email address or other contact information necessary to notify you when the requested product becomes available.
These notifications may be provided through third-party applications, including our restock notification application.
You may request that we stop sending these notifications by contacting:
info@marostudiony.com
13. CUSTOMER REVIEWS
MARO STUDIO uses Judge.me Reviews to collect and display product reviews.
If you submit a review, information associated with your review may be processed and displayed according to the functionality of the review service and your submission.
Depending on the review functionality used, this may include:
• your name or display name;
• review content;
• product information;
• rating;
• photographs or other content you voluntarily submit; and
• information associated with the review submission.
Please do not submit sensitive personal information in a public product review.
14. CUSTOMER SUPPORT
When you contact us, we may collect information contained in your communication.
Customer support may be provided through:
• email;
• Gmail;
• VanChat;
• Shopify-related communication tools; and
• other customer service technologies we may use.
We use customer support information to:
• respond to inquiries;
• resolve customer issues;
• process returns and refunds;
• assist with orders;
• investigate problems;
• improve customer service; and
• maintain records necessary for legitimate business and legal purposes.
15. ARTIFICIAL INTELLIGENCE AND AUTOMATION
MARO STUDIO uses technology, automation, and artificial intelligence tools to support certain business operations.
Our technology environment may include tools such as:
• OpenAI;
• Anthropic/Claude;
• n8n;
• OpenClaw;
• Shopify integrations and MCP tools; and
• other automation or AI technologies.
Not every AI or automation tool receives customer personal information.
Depending on the particular workflow, a tool may process:
• product information;
• inventory information;
• pricing information;
• operational information;
• order information;
• customer service communications; or
• personal information associated with customers.
We do not intend to provide personal information to an AI or automation provider unless the information is reasonably necessary for a legitimate business purpose, service operation, customer support function, automation, security function, or other permitted purpose.
Where a third-party AI or automation provider processes personal information on our behalf, the processing is subject to the applicable contractual arrangements, security measures, and privacy terms governing that provider.
Because our AI and automation workflows may change over time, the specific providers and information processed may also change.
We will update this Privacy Policy when material changes to our privacy practices require an update.
16. SHOPIFY AND THIRD-PARTY SERVICE PROVIDERS
Our website is powered by Shopify.
Shopify and other service providers may process information on our behalf or provide technology necessary to operate our business.
Our service providers may include categories such as:
• ecommerce hosting and platform providers;
• payment processors;
• fraud prevention providers;
• shipping and fulfillment providers;
• email marketing providers;
• SMS providers;
• messaging providers;
• analytics providers;
• advertising and marketing providers;
• customer support providers;
• review providers;
• restock notification providers;
• automation providers;
• AI providers;
• security providers; and
• other technology providers.
These providers may access personal information only as reasonably necessary to provide their services, subject to applicable contractual, legal, or operational requirements.
17. SOURCES OF PERSONAL INFORMATION
We may obtain personal information from:
Directly from you
For example, when you:
• purchase a product;
• subscribe to marketing;
• complete a form;
• contact us;
• submit a review;
• request a notification; or
• otherwise interact with us.
Automatically
For example, through:
• cookies;
• pixels;
• tags;
• analytics technologies;
• advertising technologies;
• server logs; and
• similar technologies.
From service providers
We may receive information from providers that help us operate our ecommerce, marketing, advertising, analytics, customer support, review, messaging, or other business systems.
From advertising and analytics platforms
Depending on the applicable technology and your interactions with our website, we may receive information regarding campaign performance, conversions, website interactions, or advertising attribution.
18. HOW WE USE PERSONAL INFORMATION
We may use personal information for the following purposes:
1. To process and fulfill orders.
2. To process payments.
3. To arrange shipping and delivery.
4. To process returns, refunds, and exchanges.
5. To provide customer service.
6. To communicate with customers.
7. To send transactional communications.
8. To send marketing communications where permitted.
9. To provide requested product notifications.
10. To administer referral and promotional programs.
11. To operate our website.
12. To maintain website security.
13. To detect and prevent fraud.
14. To analyze website performance.
15. To measure advertising performance.
16. To conduct remarketing and personalized advertising where permitted.
17. To improve products and services.
18. To understand customer preferences.
19. To administer reviews.
20. To maintain business records.
21. To comply with legal and regulatory obligations.
22. To enforce our agreements and policies.
23. To protect our business, customers, and users.
24. To investigate suspected misuse, fraud, or security incidents.
25. To support legitimate business operations.
26. To support authorized automation and technology workflows.
27. For other purposes disclosed to you at or before the time information is collected, or otherwise permitted by applicable law.
19. DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to third parties when reasonably necessary for the purposes described in this Privacy Policy.
These third parties may include:
• Shopify;
• payment processors;
• shipping providers;
• fraud prevention providers;
• email providers;
• SMS providers;
• messaging providers;
• advertising platforms;
• analytics providers;
• customer support providers;
• review providers;
• restock notification providers;
• technology providers;
• AI and automation providers;
• professional service providers;
• legal and regulatory authorities; and
• other service providers necessary to operate our business.
We may also disclose information:
• when required by law;
• in response to valid legal process;
• to protect our rights;
• to protect customers or other individuals;
• to investigate fraud or security incidents;
• to enforce our agreements; or
• in connection with a business transaction such as a merger, acquisition, financing, restructuring, sale of assets, or similar transaction.
20. ADVERTISING, SALE, SHARING, AND TARGETED ADVERTISING
Certain privacy laws define terms such as "sale," "sharing," and "targeted advertising" differently.
MARO STUDIO does not use these legal terms merely as labels for ordinary business disclosures.
However, our use of advertising technologies, including Meta Pixel, Meta Conversions API, Meta Ads, retargeting technologies, analytics tools, cookies, pixels, and similar technologies may constitute targeted advertising or another regulated disclosure depending on the applicable law and the specific configuration of those technologies.
Where applicable law provides consumers with the right to opt out of targeted advertising, sale, or sharing of personal information, we will provide the applicable mechanisms required by that law.
21. CALIFORNIA PRIVACY RIGHTS
If you are a California resident and the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), applies to MARO STUDIO and your personal information, you may have certain rights.
Depending on the circumstances and applicable law, these may include:
• the right to know/access personal information;
• the right to request deletion;
• the right to request correction;
• the right to obtain certain information in a portable format;
• the right to opt out of certain sales or sharing of personal information;
• the right to opt out of certain targeted advertising;
• the right to limit certain uses or disclosures of sensitive personal information where applicable;
• the right to non-discrimination for exercising applicable privacy rights; and
• the right to appeal certain decisions concerning privacy requests.
These rights are subject to applicable exceptions, limitations, verification requirements, and other requirements under California law.
22. OTHER U.S. STATE PRIVACY RIGHTS
Depending on where you reside and whether the applicable law applies to MARO STUDIO, residents of other U.S. states may have privacy rights under applicable state privacy laws.
Depending on the relevant law, these rights may include rights concerning:
• access;
• correction;
• deletion;
• portability;
• opting out of targeted advertising;
• opting out of certain sales or disclosures;
• profiling;
• certain uses of sensitive personal information;
• appeals; and
• other privacy choices.
We will evaluate privacy requests according to the law applicable to the requesting consumer.
We do not represent that every state privacy law applies to MARO STUDIO or that every right listed above is available to every customer.
23. HOW TO EXERCISE YOUR PRIVACY RIGHTS
To submit a privacy request, contact us at:
info@marostudiony.com
Your request should identify:
• your name;
• email address associated with your interaction with MARO STUDIO;
• the nature of your request; and
• any additional information reasonably necessary to process and verify the request.
We may need to verify your identity before completing certain requests in order to protect personal information and prevent unauthorized access.
We will process requests within the timeframes and according to the procedures required by applicable law.
If additional time is legally permitted and reasonably necessary, we may notify you of the applicable extension.
24. AUTHORIZED AGENTS
Where permitted by applicable law, you may authorize another person to submit a privacy request on your behalf.
We may require documentation demonstrating that the agent has authority to act on your behalf and may independently verify your identity as permitted or required by applicable law.
25. APPEAL RIGHTS
If applicable law gives you a right to appeal our decision concerning a privacy request, you may submit an appeal by contacting:
info@marostudiony.com
Please include sufficient information for us to identify the original request and understand why you believe the decision should be reconsidered.
26. GLOBAL PRIVACY CONTROL AND PRIVACY PREFERENCE SIGNALS
MARO STUDIO currently uses Shopify's customer privacy and consent functionality.
At the time this Privacy Policy was published, MARO STUDIO does not represent that it has implemented a separate technical mechanism to recognize or respond to Global Privacy Control ("GPC") signals.
Where applicable law requires MARO STUDIO to recognize a legally valid universal opt-out mechanism or privacy preference signal, we will implement and honor the mechanism as required by applicable law.
Our privacy practices and technical configuration may be updated as applicable legal requirements and Shopify functionality evolve.
27. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
• processing and fulfilling orders;
• providing customer service;
• maintaining business records;
• accounting and tax purposes;
• fraud prevention;
• security;
• resolving disputes;
• enforcing agreements;
• complying with legal obligations; and
• other legitimate business purposes.
The appropriate retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably necessary, we may delete, anonymize, aggregate, or otherwise dispose of it, subject to applicable legal, accounting, security, backup, dispute-resolution, and other requirements.
We do not currently promise a single fixed retention period for all categories of personal information because different information may require different retention periods.
28. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include controls provided by Shopify and our technology providers, access controls, authentication, security monitoring, and other safeguards appropriate to the nature of the information and the services we use.
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.
Therefore, we cannot guarantee absolute security.
29. DATA BREACHES AND SECURITY INCIDENTS
If MARO STUDIO becomes aware of a security incident involving personal information, we will assess the incident and take reasonable steps appropriate to the circumstances.
Where notification is legally required, we will provide notice in accordance with applicable federal, state, or Puerto Rico law.
30. CHILDREN'S PRIVACY
Our website and products are not directed toward children.
MARO STUDIO does not knowingly collect personal information from children in circumstances where parental consent is legally required.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact:
info@marostudiony.com
31. DO NOT TRACK
Some browsers offer a "Do Not Track" setting.
Because there is no uniform industry standard for interpreting such signals, our website may not respond to all browser-based Do Not Track signals.
Where applicable law requires us to recognize a particular privacy preference signal, we will process that signal according to the applicable law and our technical capabilities.
32. THIRD-PARTY WEBSITES AND SERVICES
Our website may contain links to third-party websites, applications, social media platforms, payment services, or other services.
Examples may include:
• Facebook;
• Instagram;
• WhatsApp;
• payment providers;
• advertising platforms;
• Shopify services; and
• other third-party services.
When you interact with a third-party service, that service may collect information according to its own privacy policy and terms.
MARO STUDIO does not control the privacy practices of independent third parties.
We encourage you to review their privacy policies before providing information directly to them.
33. SOCIAL MEDIA
MARO STUDIO maintains and uses social media accounts and advertising tools, including Facebook and Instagram.
Interactions with our social media content may allow the applicable platform to collect information according to its own privacy practices.
Information you voluntarily submit through social media may also be visible to us and, depending on your settings, to other users.
34. BUSINESS TRANSFERS
If MARO STUDIO is involved in a merger, acquisition, financing, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Where legally required, we will provide notice regarding material changes to how personal information is handled.
35. LEGAL AND REGULATORY DISCLOSURES
We may disclose personal information when we reasonably believe disclosure is necessary to:
• comply with applicable law;
• respond to subpoenas, court orders, or other legal process;
• cooperate with government authorities;
• protect our rights or property;
• enforce our agreements;
• investigate fraud;
• investigate security incidents;
• prevent harm; or
• protect the safety of customers, employees, or other individuals.
36. YOUR MARKETING CHOICES
You can control certain marketing communications as follows:
Use the unsubscribe link contained in our marketing emails.
SMS
Follow the opt-out instructions provided in the SMS message, including STOP where applicable.
Use the applicable opt-out functionality or contact us.
Other communications
Contact:
info@marostudiony.com
Please understand that opting out of marketing communications does not necessarily prevent us from sending transactional or legally necessary communications.
37. INFORMATION ABOUT SENSITIVE PERSONAL INFORMATION
MARO STUDIO does not intentionally request sensitive personal information such as Social Security numbers, health information, biometric identifiers, racial or ethnic information, religious information, or similar sensitive information for ordinary ecommerce purchases.
You should not provide such information through product reviews, customer service communications, forms, or other channels unless specifically requested for a lawful and necessary purpose.
If you voluntarily provide sensitive information, we will handle it in accordance with applicable law.
38. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect:
• changes to our business;
• changes to our technology;
• changes to our use of personal information;
• changes to our service providers;
• changes to applicable laws;
• changes to privacy rights; or
• changes to our privacy practices.
When we update this Privacy Policy, we will change the Effective Date at the beginning of the policy.
Where required by applicable law, we will provide additional notice regarding material changes.
39. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, contact us:
Maro Jewelry
17011 N Bay Rd, 404
Sunny Isles Beach, FL 33160
United States
Email: info@marostudiony.com