TERMS OF SERVICE
Effective Date: August 25, 2026
Welcome to MARO STUDIO.
These Terms of Service ("Terms," "Terms of Service," or "Agreement") govern your access to and use of the MARO STUDIO website located at https://marostudiony.com/ (the "Website"), and your purchase of products through the Website.
The Website is operated by Maro Jewelry ("Maro Jewelry," "MARO STUDIO," "we," "us," or "our").
By accessing our Website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service and our Privacy Policy, Shipping Policy, and Returns & Refund Policy.
If you do not agree to these Terms, please do not use the Website or purchase products from us.
1. COMPANY INFORMATION
Maro Jewelry
17011 N Bay Rd, 404
Sunny Isles Beach, FL 33160
United States
Email:
info@marostudiony.com
MARO STUDIO operates as an online jewelry retailer and does not operate a physical retail store at the address above.
2. ELIGIBILITY
By using this Website, you represent that:
• you are legally capable of entering into a binding agreement under applicable law;
• the information you provide is accurate and complete;
• you will use the Website only for lawful purposes; and
• you will comply with these Terms and all applicable laws and regulations.
If you are using the Website on behalf of another person or entity, you represent that you have authority to bind that person or entity to these Terms.
3. ONLINE STORE
Our Website allows customers to browse and purchase jewelry and related products online.
We reserve the right, subject to applicable law, to:
• limit quantities;
• limit or refuse orders;
• discontinue products;
• modify product descriptions;
• modify pricing;
• correct errors;
• restrict purchases where necessary to prevent fraud or abuse; and
• cancel orders when permitted by applicable law.
If we cancel an order after payment has been processed, we will provide an appropriate refund in accordance with applicable law and our refund procedures.
4. PRODUCT INFORMATION
We make reasonable efforts to provide accurate information about our products, including descriptions, photographs, dimensions, materials, colors, sizes, and other product characteristics.
However, photographs and displays may vary depending on your device, screen settings, lighting, and other factors.
Minor variations in color, texture, finish, dimensions, or appearance may occur.
You should carefully review the product description and specifications before purchasing.
Where a product description identifies a particular material, finish, plating, gemstone, metal, or other characteristic, that description is intended to accurately describe the product offered.
MARO STUDIO does not represent that every product is made from precious metals or gemstones unless the applicable product description expressly states so.
We do not make general representations that all MARO STUDIO products are:
• waterproof;
• tarnish-proof;
• hypoallergenic;
• nickel-free;
• suitable for sensitive skin;
• lifetime-lasting; or
• resistant to all forms of wear or environmental exposure.
Any such characteristic should be relied upon only when it is specifically and accurately stated for the particular product.
5. JEWELRY MATERIALS AND PRODUCT CLAIMS
Jewelry descriptions may include information concerning materials, finishes, plating, metals, gemstones, or other product characteristics.
MARO STUDIO seeks to describe jewelry accurately and in accordance with applicable requirements.
Where applicable, representations concerning precious metals, gemstones, pearls, or other jewelry materials are intended to comply with applicable federal requirements, including the Federal Trade Commission's Jewelry Guides.
The FTC Jewelry Guides address representations concerning precious metals, gemstones, pearls, and other jewelry characteristics and are intended to help prevent deceptive marketing. :contentReference[oaicite:1]{index=1}
Customers should rely on the product-specific description rather than assuming that a characteristic applies to every product sold by MARO STUDIO.
6. PRICES
All prices displayed on the Website are in U.S. dollars unless otherwise stated.
Prices may change at any time.
A price change will not affect an order that has already been accepted and processed, except where correction of an obvious pricing error is permitted by applicable law.
We make reasonable efforts to display accurate pricing.
If an obvious pricing or listing error occurs, we reserve the right, where permitted by law, to cancel the affected order and issue an appropriate refund.
7. SALES TAXES AND OTHER CHARGES
Applicable sales taxes, Puerto Rico taxes, or other legally required charges may be calculated and collected at checkout depending on the shipping destination and applicable law.
The amount of taxes or other charges shown at checkout may depend on the customer's location and the applicable tax rules.
Customers are responsible for any charges that are legally imposed on their transaction and disclosed at checkout or otherwise required by applicable law.
8. ORDERS
Placing an order constitutes an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email.
An order confirmation does not necessarily mean that the order has been finally accepted if circumstances require further review.
We may cancel or refuse an order when permitted by applicable law, including circumstances involving:
• suspected fraud;
• unauthorized transactions;
• inaccurate customer information;
• inventory errors;
• pricing errors;
• technical errors;
• suspected abuse of promotions;
• shipping restrictions; or
• other legitimate business or legal reasons.
If we cancel an order for which payment has already been collected, we will refund the applicable amount in accordance with applicable law.
9. PAYMENT
Payments are processed through Shopify and/or applicable payment processors.
MARO STUDIO does not directly store complete credit or debit card numbers.
By submitting payment information, you represent that you are authorized to use the payment method.
Payment transactions may be subject to the terms, privacy policies, and security practices of the applicable payment processor.
10. SHIPPING AND DELIVERY
Orders are shipped according to the shipping options and information presented at checkout and in our Shipping Policy.
MARO STUDIO makes reasonable efforts to process and ship orders within the timeframes stated on the Website.
We do not guarantee delivery dates unless a particular delivery guarantee is expressly stated at the time of purchase.
Shipping and delivery times may be affected by circumstances outside our reasonable control, including:
• carrier delays;
• severe weather;
• natural disasters;
• transportation disruptions;
• holidays;
• customs or governmental delays;
• incorrect addresses;
• failed delivery attempts;
• carrier operational issues; or
• other events outside our reasonable control.
Nothing in these Terms is intended to waive or limit any rights you may have under applicable law concerning delayed shipments.
If we cannot ship an order within an applicable promised timeframe, we will handle the delay in accordance with applicable law, including applicable federal requirements concerning Internet orders.
Federal law generally requires online sellers to have a reasonable basis for advertised shipping representations and establishes procedures for delays, including providing customers an appropriate opportunity to cancel and receive a prompt refund when required. :contentReference[oaicite:2]{index=2}
For additional information, please review our Shipping Policy.
11. RETURNS AND REFUNDS
Returns, refunds, exchanges, and related procedures are governed by our Returns & Refund Policy.
Nothing in these Terms is intended to eliminate or restrict any non-waivable consumer rights provided by applicable federal, state, or Puerto Rico law.
Please review our Returns & Refund Policy before purchasing.
12. ORDER CANCELLATIONS
Once an order has been submitted, we may begin processing it immediately.
If you wish to cancel an order, contact us as soon as possible at:
info@marostudiony.com
A cancellation request does not guarantee that the order can be cancelled.
If an order has already been processed, packed, or shipped, it may no longer be possible to cancel it and the customer may instead need to follow the applicable return procedure.
Where applicable law provides a right to cancel or receive a refund, those rights are not affected by this provision.
13. PRODUCT AVAILABILITY
Products displayed on our Website may be subject to availability.
We may experience inventory discrepancies or temporary stock shortages.
If a purchased product becomes unavailable, we may contact you regarding available options, including cancellation and refund where appropriate.
We will not knowingly accept an order for a product that we have no reasonable basis to believe we can fulfill within the applicable timeframe.
14. RESTOCK NOTIFICATIONS
Certain products may offer restock notification functionality.
Requesting a restock notification does not reserve or guarantee the availability of a product.
A restock notification only informs you that the product may have become available.
Products may sell out again before you complete your purchase.
15. PROMOTIONS AND DISCOUNTS
From time to time, MARO STUDIO may offer discounts, promotional codes, referral programs, special offers, or other promotions.
Unless otherwise stated:
• promotional offers may have expiration dates;
• promotions may be subject to additional conditions;
• only one promotional code may be used per order unless expressly stated otherwise;
• promotional offers may not be combined;
• promotions may not be applied retroactively to previous purchases; and
• promotional offers may be subject to product or quantity exclusions.
Specific terms presented with a promotion will control if they conflict with these general provisions.
We reserve the right to correct promotional errors and to discontinue or modify a promotion where permitted by law.
16. CUSTOMER ACCOUNTS
If customer accounts are available on our Website, you are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.
You agree to provide accurate information and to update it when necessary.
You should notify us promptly if you believe that your account has been accessed without authorization.
We may suspend or terminate an account where permitted by law if we reasonably believe it has been used fraudulently, unlawfully, abusively, or in violation of these Terms.
17. REVIEWS AND USER CONTENT
MARO STUDIO may allow customers to submit reviews, photographs, comments, or other content ("User Content").
By submitting User Content, you represent that:
• you own or have the necessary rights to submit the content;
• the content is accurate to the best of your knowledge;
• the content does not violate another person's rights;
• the content does not contain unlawful, defamatory, threatening, abusive, or fraudulent material;
• the content does not contain malicious software; and
• the content complies with applicable law.
You should not submit sensitive personal information through public reviews.
By submitting User Content, you grant MARO STUDIO a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, distribute, and adapt the content for legitimate business and marketing purposes, subject to applicable law.
This license does not transfer ownership of your User Content to MARO STUDIO.
18. PROHIBITED USES
You may not use the Website to:
• violate any applicable law or regulation;
• commit fraud;
• impersonate another person;
• interfere with Website security;
• attempt unauthorized access;
• introduce malicious code;
• scrape or systematically collect Website information without authorization;
• use automated systems to abuse the Website;
• interfere with another customer's use of the Website;
• infringe intellectual property rights;
• submit false information;
• abuse promotional programs;
• engage in fraudulent chargebacks;
• purchase products for unlawful purposes; or
• otherwise misuse the Website.
19. INTELLECTUAL PROPERTY
The Website and its contents, including where applicable:
• logos;
• trademarks;
• product photographs;
• graphics;
• text;
• designs;
• page layouts;
• videos;
• images;
• product descriptions;
• software;
• Website functionality; and
• other materials
may be owned by or licensed to MARO STUDIO or its respective rights holders.
You may not reproduce, distribute, modify, publish, transmit, sell, license, or exploit Website content without appropriate authorization, except as permitted by applicable law.
20. MARO STUDIO TRADEMARKS
"Maro Jewelry," "MARO STUDIO," associated logos, branding, and other marks may constitute trademarks or trade names of MARO STUDIO or their respective owners.
Nothing in these Terms grants you a license to use our trademarks without prior written permission.
21. THIRD-PARTY SERVICES
Our Website may integrate with third-party services, applications, platforms, or technologies.
These may include:
• Shopify;
• payment providers;
• Meta;
• Facebook;
• Instagram;
• Google Analytics;
• Google Tag Manager;
• Sendvio;
• YSMS;
• WhatsApp;
• Judge.me;
• VanChat;
• restock notification services;
• AI services;
• automation services; and
• other third-party technologies.
Third-party services may have their own terms and privacy policies.
MARO STUDIO is not responsible for independent third-party services to the extent permitted by applicable law.
22. PRIVACY
Your use of our Website is also governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.
Please review our Privacy Policy before using the Website or placing an order.
23. ELECTRONIC COMMUNICATIONS
When you use our Website, place an order, submit a form, or communicate with us electronically, you consent to receiving electronic communications related to your interaction with us.
These communications may include:
• order confirmations;
• receipts;
• shipping notifications;
• customer service responses;
• refund communications;
• account notices;
• security notices;
• policy updates; and
• other transactional communications.
Where required by law, marketing communications will be subject to applicable consent and opt-out requirements.
24. MARKETING COMMUNICATIONS
Marketing communications are subject to applicable consent requirements and our Privacy Policy.
You may unsubscribe from marketing emails through the unsubscribe mechanism included in the applicable message.
For SMS marketing, additional terms may apply.
You may contact:
info@marostudiony.com
to request assistance with marketing preferences.
25. DISCLAIMER OF CERTAIN WARRANTIES
To the maximum extent permitted by applicable law, the Website and its content are provided on an "as available" and "as is" basis.
We do not guarantee that:
• the Website will always be available;
• the Website will be uninterrupted;
• the Website will be error-free;
• all information will always be complete or current; or
• the Website will be free of harmful components.
However, nothing in these Terms excludes or limits warranties or consumer rights that cannot lawfully be excluded or limited under applicable law.
26. PRODUCT USE AND CARE
Customers are responsible for following reasonable care instructions provided with or for their products.
Jewelry may be affected by factors including:
• water;
• chemicals;
• perfumes;
• lotions;
• cosmetics;
• sweat;
• chlorine;
• salt water;
• cleaning products;
• physical impact;
• friction;
• improper storage; and
• ordinary wear.
Product-specific care instructions, where provided, should be followed.
Nothing in this section is intended to disclaim liability for defects or rights that cannot legally be excluded.
27. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, MARO STUDIO will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Website or purchase of products.
This limitation does not apply to liability that cannot legally be excluded or limited.
Nothing in these Terms is intended to waive:
• non-waivable consumer rights;
• liability that cannot legally be limited;
• rights provided by applicable federal law;
• rights provided by applicable state law; or
• rights provided by applicable Puerto Rico law.
28. FORCE MAJEURE
MARO STUDIO will not be responsible for delays or failures caused by events outside our reasonable control, including:
• natural disasters;
• severe weather;
• pandemics or public health emergencies;
• war;
• terrorism;
• civil unrest;
• governmental actions;
• transportation disruptions;
• carrier disruptions;
• telecommunications failures;
• internet failures;
• power outages;
• labor disruptions;
• supply chain disruptions; or
• other events beyond our reasonable control.
This provision does not eliminate any obligations that cannot legally be waived, including applicable requirements concerning refunds or delayed Internet orders.
29. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless MARO STUDIO and its applicable owners, officers, employees, contractors, and service providers from claims, damages, liabilities, losses, and expenses arising from:
• your unlawful use of the Website;
• your violation of these Terms;
• your infringement of another person's rights;
• fraudulent activity;
• User Content you submit; or
• your violation of applicable law.
This provision does not apply to the extent that the claim results from conduct for which MARO STUDIO is legally responsible.
30. GOVERNING LAW
These Terms will be interpreted and governed by applicable United States federal law and the laws of the applicable jurisdiction, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.
Nothing in this section is intended to deprive a consumer of protections or rights that cannot legally be waived under the laws applicable to that consumer.
31. DISPUTE RESOLUTION
If a dispute arises concerning your use of the Website or purchase of a product, we encourage you to contact us first so that we may attempt to resolve the matter informally.
You may contact:
info@marostudiony.com
Nothing in this section prevents a consumer from exercising rights that cannot legally be waived or from contacting applicable governmental or regulatory authorities.
32. CLASS ACTIONS AND ARBITRATION
MARO STUDIO does not include a mandatory arbitration or class-action waiver in these Terms at this time.
Any future arbitration or class-action provision will be separately reviewed and added only after appropriate legal review and in accordance with applicable federal, state, and Puerto Rico law.
33. SEVERABILITY
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect to the extent permitted by law.
34. NO WAIVER
Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision later.
35. ENTIRE AGREEMENT
These Terms, together with the policies and documents expressly incorporated into them, constitute the agreement governing your use of the Website and your purchases from MARO STUDIO, except where applicable law provides otherwise.
36. CHANGES TO THESE TERMS
We may update these Terms from time to time.
When we make changes, we will update the Effective Date at the beginning of these Terms.
Your continued use of the Website after updated Terms become effective constitutes acceptance of the revised Terms to the extent permitted by law.
If a material change requires additional notice under applicable law, we will provide such notice.
37. CONTACT INFORMATION
For questions regarding these Terms, your order, or our services, contact:
Maro Jewelry
17011 N Bay Rd, 404
Sunny Isles Beach, FL 33160
United States
Email:
info@marostudiony.com
38. RELATED POLICIES
The following policies form part of MARO STUDIO's ecommerce policy framework:
Privacy Policy
Shipping Policy
Returns & Refund Policy
SMS Terms & Conditions, where applicable
Cookie and Privacy Preference information, where applicable
These policies should be reviewed together before placing an order.